Charges and Payments

Charges

SHS files claims for SHIP and most Aetna, Blue Cross Blue Shield, CHAMPVA, Coventry, First Health Network, MedCost, TRICARE East, and UnitedHealthcare policy holders. Please be advised that we may not be in network for other insurance carriers. It is strongly advisable that a student consults their individual policy regarding benefits and coverage before seeking care.

Effective February 1, 2023, patients who are insured with an out-of-network insurance carrier will be responsible for their entire balance at the time of visit, either by making a payment or deferring payment*. SHS will continue to courtesy file insurance claims to out-of-network insurance carriers on behalf of its patients. Please note: out-of-network insurance carriers may send payment or denial information directly to the subscriber/insured. It is the responsibility of the patient to make any necessary payments to Student Health Services or follow-up on any denied claims with their insurance carrier.

Student Health Services holds with utmost regard a patient’s right to privacy, and information concerning a visit is not accessible by any person outside of Student Health Services without expressed written permission from the patient.

 

Payment Options

Payment for any charges incurred is due on the day of service. We accept several forms of payment at our Main Campus Student Health Services: cash, check, MasterCard/Visa/Discover, or students have the option to defer payment*

To pay your Student Health Services balance online:

 

  • Enter the amount of the payment
  • In the Invoice field, enter the Ticket# located on your Walkout Statement (found in your myPIRATEchart patient portal)
  • Follow the prompts to complete your payment securely
  • If you have any questions or need assistance, feel free to contact our office.

 

*An important note about deferred charges: Payment should be made to Student Health Services within 30 days following services rendered or before the end of the current semester, whichever is sooner. Until payment is received, please be aware that records may be tagged, which may prevent registration for classes, receiving of course schedules, graduation, or being able to receive transcripts.