Contact Us

Online

Visit myPIRATEchart
View and print immunization records, retrieve any messages sent by SHS staff, view financial statements, and more.

E-mail

General health questions: gotquestions@ecu.edu

To submit copies of insurance cards or medical records: shsmedfax@ecu.edu

Insurance related issues or questions: studentinsurance@ecu.edu

Immunization related issues or questions: immunizations@ecu.edu

Mail

Main Campus location:
1000 E. 5th Street
Mail Stop #408
Greenville, NC 27858

If using a GPS locator try the following address for more accurate driving directions:
701 Duncan Court
Greenville, NC 27858

Health Sciences location: 
600 Moye Blvd.
237 Health Sciences Student Center
Greenville, NC 27858

If using a GPS locator try the following address for more accurate driving directions:
400 Campus Loop
Greenville, NC 27858

We want to hear from you!

We appreciate any comments or suggestions that you may have. If we’ve done a great job and you were satisfied with your visit or a particular staff person, please let us know that too!

We take all comments very seriously and believe it is one of the best ways we have to know how others feel about the care we provide at SHS. There are a couple of ways to leave a comment for us:

• Fill out a comment form located in our lobby comment boxes
• Use our online comment form below

You can choose to keep your comment anonymous or, if you provide us with your name, e-mail and/or mailing address, we will follow up on the comment with a formal response.

While we welcome comments from everyone, please be aware that if you are submitting a comment about someone else’s visit (e.g. a parent commenting on their child’s visit), we will be unable to discuss any details of that visit without a written release from the patient giving us permission. To obtain a medical release, please visit our forms page.

We have the answer!

Are you curious about a health topic, have questions about Student Health Services, or would you like to submit a health question anonymously? E-mail us! gotquestions@ecu.edu

Your questions will be answered by a health professional within 24-72 hours.

Because e-mail is not assured as a confidential source of information, we request that students submit questions anonymously and use non-identifying e-mail accounts. Due to the Health Insurance Portability and Accountability Act of 1996 (HIPAA), no information about medical history report forms or medical records can be released via e-mail. Anonymous e-mail accounts may be created at one of many free e-mail services on the web (Yahoo, Gmail, etc).

This service does not and should not take the place of a medical visit and exam by a health care provider. SHS cannot diagnose conditions via GotQuestions and will not discuss a patient’s personal medical information in any responses.

This service should not be used for emergencies, urgent mental health issues, or acute problems that need prompt medical attention.

Comments?